Privacy

The controller for the processing of your personal data within the meaning of the revised Swiss Data Protection Act (revDSG) is:

Vigorek GmbH
Kirchweg 32
8102 Oberengstringen
Zürich, Schweiz
info@vigorek.ch · +41 78 615 90 58

We process personal data in good faith, proportionately and only for the purposes set out below. We never sell personal data and disclose it only where necessary to provide our services or required by law.

• Contact details (name, email, phone) when you request a quote or call-back.
• Project details (e.g. building type, roof shape, consumption, location) to create an estimate.
• Technical usage data (e.g. IP address, URL, referrer, browser, timestamp) when accessing the site and submitting a request.
• Local storage in your browser (e.g. cookie choice, configurator progress) to improve usability.
• Your inputs in the AI chat, if you use it.
• Quotes and documents you send us for the quote check.

We process this data to answer enquiries, prepare quotes and estimates, initiate and perform contracts, operate the website securely and analyse usage statistically (with your consent, or anonymously and without cookies, see «Web analytics»). The bases are the initiation and performance of a contract, your consent, and our legitimate interest in a secure, user-friendly service.

Technically necessary cookies and local storage are required for operation and security and are always active. Statistics and marketing cookies are only set after your explicit consent in the cookie banner. You can withdraw your consent at any time with effect for the future.

We use PostHog (PostHog Inc., data stored on servers in the EU) to understand how the website is used and to keep improving it. We distinguish three cases:

• With your consent («Accept all» or statistics enabled): usage analytics with cookies or local storage. This covers page views, clicks, scroll depth and configurator steps; where session recordings are active, entries in form fields are masked. The basis is your consent, which you can withdraw at any time via «Cookie settings» in the page footer.
• As long as you have not made a choice in the cookie banner and your device is set to the Swiss time zone: anonymous counting without cookies and without storage on your device. We record page views, clicks and configurator steps, page addresses without parameters, the referring domain and campaign details from the link. PostHog derives a daily identifier from the IP address, browser details and a daily changing random value; according to PostHog, the IP address is not stored. No user profiles, no recordings and no recognition beyond that day. The basis is Art. 45c of the Swiss Telecommunications Act and our legitimate interest in a working website. You can refuse this at any time with «Essential only».
• With «Essential only», without consent to statistics, or for devices outside the Swiss time zone without a choice: no web analytics.

For the AI chat we use Google’s Gemini API. Your inputs are transmitted to Google for processing; this may involve disclosure to the USA. We base this transfer on appropriate safeguards (including standard contractual clauses). Please do not enter sensitive personal data in the chat.

If you send us a quote to be checked, we process your email address, optionally your name and message, and the uploaded files. These may contain personal data of third parties, such as the name and contact details of the supplier or its sales representative. The purpose is to check the quote and send you the report. If you explicitly also request a comparison quote, we contact you for that as well; we prepare it from our own survey of your roof. We do not reuse the supplier’s plans or calculations and do not pass the quote on.

The files are not stored on the web server but forwarded to our team by email. We delete the quote no later than 10 days after receipt. We keep the report and other correspondence with you like other business correspondence. The check is carried out by people; no AI is used and no automated individual decision is made. To prevent abuse, we briefly store a hash of your IP address.

If you enter the key figures yourself or view the sample report, your inputs are processed only in your browser and are not transmitted to us.

Our website is hosted by a service provider that processes personal data on our behalf. When the site is accessed, server log files (e.g. IP address, timestamp, requested resource) are automatically processed to ensure operation, security and stability.

We disclose personal data only to carefully selected processors (e.g. hosting, email delivery, AI and analytics services) that are contractually bound to data protection. Where data is disclosed to countries without an equivalent level of protection, we secure it with appropriate safeguards.

We retain personal data only for as long as necessary for the stated purposes or statutory periods, and delete it thereafter. To protect your data we take appropriate technical and organisational measures, including encrypted transmission via TLS.

Under the revDSG you have the right to information, rectification, deletion and restriction of processing, to data release or portability, and to withdraw any consent given. You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Bern.

For access, rectification or deletion requests, contact us at info@vigorek.ch or by phone at +41 78 615 90 58.

We may update this privacy policy; the version published on this website applies. As of: 2026